Our 2017 convention is now less than 3 days away! Are you excited? So are we! As you prepare for your travels, here are some answers to some commonly asked questions:
What is the cost to register at the door?
What are the hours of the convention? When/where can I pick up my badge?
Pre-registration check-in and at-door registration take place in the Vine Street Lobby of the Convention Center, on the bottom floor.
You will need your Driver's License, Student ID, or another type of photo identification to receive your badge.
Where can I park at the convention center, and how do I get the reduced parking rate?
Zenkaikon has negotiated a reduced rate for parking in the garage attached to the Convention Center for $8.00 per day. If you are a guest at the Lancaster Marriott at Penn Square, this reduced parking fee will be automatically added to your hotel room. If you are not staying at this hotel but parking in the garage, there will be vouchers available for you to pick up to receive the reduced parking rate. These vouchers are valid at the attached garage, as well as any parking garage owned by the Lancaster Parking Authority.
Parking vouchers are available at the Zenkaikon Information Desk on the 2nd floor of the convention. To use the parking voucher, as you go to pay as you leave the garage:
- Insert the original parking ticket into the machine first
- Check the displayed price before proceeding (parking for a couple of hours is often cheaper than the discounted day rate)
- Insert the discount voucher second - the price will change to the $8/day flat rate
What is the convention schedule?
How do I get an 18+ wristband to attend 18+ events?
18+ wristbands area available from 3pm to 11pm in the Registration area in the Vine Street Lobby.
To receive an 18+ wristband, we require a government-issued ID such as: a US state-issued driver's license, a US state-issued non-drivers photo id, a passport, or a US military ID (e.g., a CAC card). Unfortunately, we cannot accept birth certificates and school ids as idenfication to receive 18+ wristbands. In general, the same rules apply to receiving an 18+ wristband as those that apply to being able to purchase alcohol (except one can get an 18+ wristband at 18 years old).
Is my costume/prop ok to bring to the convention?
Please review our dress code and cosplay policies. If you have addition concerns, you can email our Cosplay Staff.
How early can I line up for events at the convention?
Lines for events and autographs start a maximum of 1 hour before the event or autograph session. More information on lines is available on our Policies page.
Where/how can I get guest autographs? Is there a charge?
Where should I go if I have a question at the convention?
Please visit our Information Desk on the 2nd floor of the Convention Center (right at the top of the escalators). They'll be happy to help!
What do I do if I have a problem or concern at the convention?
Please notify a member of Zenkaikon Staff immediately so that they may address it. Zenkaikon Staff can be identified by their “Zenkaikon Staff ” T-shirts and vertical “STAFF” badges. You may also find our staff at our Information Desk on the 2nd floor of the Convention Center. If you feel our staff has not been able to meet your needs, or if you have further concerns, please Page a Chair.